Ring app uses different microphone API (or audio interface) settings if you are using the app with or without the timeline viewer. turn this new feature off in the RING app and the audio is much improved!! This audio problem is due to how samsung handles the microphone processing, and a change RING did with introducing the “event history timeline” feature. The fix is on the bottom of page 3 and following. See here in the samsung forums they are discussing the issue here: This seems to be a samsung specific problem, and there exists at least on temporary solution (which imprives the speaker volume a lot, but not as much as it should be). Before the audio at the door cam was much louder. The clue is: My problem startet after activating the new “event timeline viewer” in the app. New Ring Door View Cam - very less doorbell speaker volume not suitable for daily use! I have exact the same issues as described above!
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